Specialized Logistics Solutions

What We Do

Returns are an inevitable part of eCommerce, but they don't have to be a profit drain. Our high-touch return management service provides detailed inspection, reconciliation, and in-depth processing to maximize the value recovered from every returned item.

Whether you're dealing with Amazon returns, customer returns, or liquidation inventory, we handle each item with care to determine the best path forward — whether that's return-to-stock, refurbishment, or secure disposal.

Key Benefits

• Maximize recovery value on returned merchandise
• Detailed documentation and condition reports
• Quick turnaround to get inventory back in circulation
• Transparent reporting on item conditions and disposition
• Expert guidance on liquidation vs. return-to-stock decisions

Our Process

1. Receiving & Intake: Returns are logged and initial assessment is performed
2. Detailed Inspection: Each item is thoroughly examined for defects, damage, or missing components
3. Grading & Documentation: Items are graded with detailed condition notes
4. Disposition: Items are sorted for return-to-stock, liquidation, or disposal based on your preferences

What We Do

Proper case pack configuration is critical for maximizing efficiency and sales. We build custom case packs tailored to your specific needs, whether you're bundling multiple SKUs, optimizing quantities for Amazon's requirements, or creating specialty configurations for wholesale buyers.

Our team understands the nuances of Amazon's case pack requirements and can help you avoid costly errors while optimizing your per-unit costs through strategic quantity and configuration planning.

Key Benefits

• Reduce per-unit prep and shipping costs
• Ensure Amazon FBA compliance
• Create optimized multi-SKU bundles
• Professional carton labeling and documentation
• Flexible configurations for different sales channels
• Strategic quantity optimization

Our Process

1. Consultation: We discuss your SKU mix, sales channels, and goals
2. Configuration Design: Develop optimal case pack structure based on requirements
3. Quality Control: Verify quantities and ensure proper product selection
4. Packaging & Labeling: Professional boxing with all required labels and documentation
5. Ready to Ship: Cases are staged and ready for FBA shipment or direct fulfillment

What We Do

With Amazon no longer providing prep services starting in 2026, getting your products properly prepped now falls on brands and resellers. Avoid delays, rejections, and costly chargebacks by allowing Du Nord to take care of this for you. Our product prep and labeling service ensures every item meets marketplace requirements and arrives at the fulfillment center ready to sell.

From FNSKU labeling to poly bagging, bubble wrapping, and bundle creation, we handle all the tedious prep work so you can focus on sourcing great products and growing your business.

Key Benefits

• Ensure retailer compliance
• Avoid costly prep chargebacks and delays
• Professional labeling with scannable barcodes
• Quality inspection before shipment
• Fast turnaround times
• Bundle and set creation services

Our Services